This article explores the labor relations system established by Southwestern Bell in cooperation with the Communications Workers after divestment in the telephone industry. It explains how positive labor-management relationships with open communication can enhance productivity and foster other positive benefits for concerned parties. The article was first presented by Dean Abrams at an international conference on labor relations conducted under NAFTA held in La Jolla, California.
Abrams, Roger L.
"Post-Modern Labor-Management Relations: The Southwestern Bell/Communications Workers Strategic Alliance,"
Hofstra Labor & Employment Law Journal: Vol. 12
, Article 4.
Available at: http://scholarlycommons.law.hofstra.edu/hlelj/vol12/iss2/4